"A little noisy at night with music but over all beautiful community. Amazing amenities! Beautiful layouts for the apartments. Could use assigned parking though. Fighting for the best spots is a little much. Adding no screaming to the pool rules and enforcing the no running rule would be great as well. Already seen two kids fall because they were running"
"We love the way our apartment looks and the amenities. The staff is great, always in a positive attitude. There are multiple community events monthly. My bf and I really enjoy the gyms available as well."
"The experience was smooth. The staff is superb and quite accommodating. They were there to answer any and all questions and always did it with a smile. The Alexan seems to be a great place to live and the employees echo the same sentiment"
"Great amenities and lovely interiors! The staff is very helpful and friendly! I would highly recommend living here!
There is so much you can do when you want to get out of your apartment and hang in the community areas which i think is neat since working from home can get a lil stale sometimes."
"I absolutely love the Alexan! The community, staff, amenities, location, and apt layout and cleanliness is beyond my expectations. The locks and gated community make me feel safe at all times, the office always helps me resolve issues in an insanely timely manner, and everyone is kind and polite around the community. Best decision to live here hands down."
"From the moment of viewing the images online, I just had to take a tour. Polo made the process very easy and it became a no brainer. From start to finish, all of my questions were answered and concerns addressed. After touring and receiving all the appropriate information about the complex and what it offers, I found my home."
"Beautiful amenities. Some disorganization among staff and maintenance. They are quick to notify you about parties and events but fail to mention when roofers will be making noise all day doing repairs. Extremely annoying when you work from home."
"Fell in love the first time I seen this complex, very luxurious and clean, everyone at the office is very nice and also friendly. Fun activities every week it doesn’t get better than that, I would definitely recommend anyone to live here."
"ok so far, management could be alittle more empathetic... Some flaws with the apartment build, inside doors have too mush of a high lift at the bottom, pigeons nesting outside of our windows, walls aren’t noise reducing walls so I can hear my neighbors talking"
"Great employees and fast response time. The amenities are great. Only downside would be the noise. The doors are very loud and you can hear everyone opening and closing them like they are coming into your own apartment. Plus the elevator still has up moving pads that I’m afraid they will never take down and they smell"
"Great community. Beautiful apartment. The staff is very friendly and courteous. As with any new buildings, there are various bumps such as mechanical fence issues, elevators etc. The community works to get those items handled."
"Polo has been amazing! He was the highlight of our experience. From tour to move-in and beyond, he was responsive and engaging during every interaction. I love the look and feel of the apartment. The closets were the deciding factor."
"The community itself is very attracting and the leasing team in the office is awesome. So thankful for Delia and all of her hard work and dedication. The community is clean and safe which is the most important."
"Love living here!.
Everything works great 👍🏻
What I love: ❤️
The amenities are awesome, love the gym and the areas to work, love the pool (I wish is it open now!).
The maintenance fix everything super quickly when needed.
Love the location, we have a lot of useful stores like pharmacies and restaurants near by and a post office almost in front of our building which is amazing for me because I write ✍🏻 to all my friends very often.
The mail system that we have in the complex looks great! (Can’t wait to start using it).
One more thing:
Demetri is one of the reason I chose to live here. He is so friendly and kind! I wanted to have him as neighbor!.
Ok, now the cons:
1- The corridors and stairs are a bit dirty specially in my building. But I know it has a quick solution.
2- The coffee machine charged me 10 dollars 😅. I wish I know how it works (some hours it works free and other hours I’m paying)."
"I love living here! The staff has went above and beyond to ensure I am comfortable until my permanent unit is ready! I was offered a unit that was easy to move in and out of until October. Any concern or question is answered the same day with care and sincerity! I moved from out of state and the grounds & amenities are immaculate! The events they have for the residents truly brings us together. I am so happy to call Alexan 335 HOME!!!"
"Great leasing staff. The location is okay, stores are super close and its an easy exit and entrance. Promised the gate would be fixed a couple weeks ago, but still not operating. We were also promised the pool would be ready by end of July, its now end of August and still not open."
"I’ve truly have never had such an abysmal time moving into an apartment complex and coming from an individual that has lived in student living apartments previously that are NOTORIOUSLY ran terribly that says a PLETHORA.
- Everyone BUT Delia are seemingly dismissive on the phone and give you generic responses for everything you ask them.
- Since I’ve moved in I’ve asked this leasing office to rectify my contact on the call box. Everytime I approach the call box I’m left feeling like a clown AGAIN
- Washer and Dryer did not work upon move-in. They had me running back and forth between apartments.
- OVER A WEEK with ZERO updates.
- My back door has been inoperable since my move in for the last 3 weeks and I’ve repeatedly been told that the “contractor” will be here to replace the lock.
- Now in a majority of my electrical outlets anytime I use both slots; it resets the breaker; or in some cases it frys the outlet completely and resetting it won’t fix the outlet."
"Smooth transition from start to finish! Demetri was there for me since day 1 inquiring about the property all the way to move-in, and Delia, Polo and Mario were also working with me behind the scenes! They are professional, friendly and do whatever they can to assist you throughout the rental process.
The property is new and conveniently located close to shops, restaurants, beaches, entertainment, etc. The apartments are keyless entry, with modern interior finishes, stainless steel appliances, gorgeous weathered wood flooring, carpet in the bedrooms and closets, subway tile backsplash, open shelving areas either white or gray cabinets and a large functional chef's island.
Plenty of walk-in closet space and the walls are painted in a matte gray color, there is a resort style pool as well! The clubhouse is AMAZING with 2 gyms, creative lab, gaming lounge, tech lounge, a coffee bar area, gathering and work spaces! The entire staff has made me feel very welcomed in my new home!"
"So far so good. The team is great. I only give 4 stars because I am in a temp apt and looking forward for all the construction to end. But the rest has been great. We had our first request for service and it was attended right away. It’s been a pleasant experience so far. Thank you Alexan team"
"I absolutely love living here so far! The staff is incredible to work with and highly responsive. The community itself is beautiful! And so far there are so many fun events they plan! Would highly recommend living here!"
"Great experience, it's a beautiful community with great staff. The only reason I didn't give 5 stars was because our approval process was very lengthy. But we love our new apartment and the amenities"
"The community has a nice positive vibe to it. The location is ideal. Cannot wait for the pool to open up.
I know the management is currently busy with the move-ins, approvals, etc. However, you need to improve on the communication front. It is hard to reach out sometimes during a crisis."
"It’s been a bit trying , only because it’s new construction. Everyone is still trying to get it together but I understand. I love the team , they are very personable and try to assist in every way to make the move in transition smooth ."